This report focus has two primary objectives:

  1. The significant global trends shaping the cloud services markets, and their impact on the local market and players.
  2. The status of Cloud Computing services in South Africa, major new initiatives, rate of cloud adoption, and impact on the competitive market structure.


  • This research was conducted through extensive secondary research and selected face-to-face interviews with leaders of various Cloud OEM and System Integrators service provider organisations in South Africa.
  • A survey of 149 respondents knowledgeable on cloud in their organisation on their usage of cloud was conducted.
  • A survey of 226 respondents that are in the ICT industry.
  • A bottom-up and top-down analysis to arrive at market estimations and forecast.


Table of Contents


Cloud definitions

  • Acronyms
  • Cloud Computing definition
  • Five essential Cloud Computing characteristics
  • Cloud Actors
  • Cloud Computing Reference Architecture
  • Cloud Service Management
  • Cloud Security Framework
  • Cloud Computing service models
  • Cloud Deployment Models
  • Cloud Platform stack management

International Cloud Trends

  • Cloud adoption trends
  • Enterprise Cloud strategies
  • Enterprise Cloud initiatives
  • Cloud challenges
  • Benefits experienced in the cloud
  • Skills needed in the cloud

Local Market Drivers

  • Summary
  • Remote work facilitated by Cloud
  • Better understanding of the cloud value proposition
  • Cloud Security at all levels of the stack
  • IT Modernisation to stay relevant
  • Data analytics to drive business outcomes
  • Innovate to differentiate
  • Database as a Service provides on-demand provisioning
  • Containerisation for legacy apps – a quick win
  • Cloud brokering provides access to a wider cloud ecosystem
  • Cost optimisation in difficult business conditions


  • Summary
  • Cloud skills for complex solutions
  • Uncertainty regarding the cloud journey
  • Cloud readiness assessment for migration strategy
  • Legacy process and solutions sustain resistance to change

Local Market Trends

  • Summary
  • Artificial intelligence enables new approaches to challenges
  • Multi-cloud driven by customer insistence on availability
  • Autonomous Databases for complete automation
  • Microservices and Serverless the next step in modernisation
  • 5G will drive IoT and Edge computing solutions
  • The changing nature of work in a new paradigm

Local Cloud Industry Survey

  • Methodology
  • Adoption curves of IaaS and PaaS
  • Adoption curves of SaaS
  • Public cloud spend
  • Private cloud spend

Market Survey

  • Methodology
  • Market Segmentation
  • Cloud adoption
  • Cloud Services Providers
  • Cloud Deployment Model
  • Motivation for Cloud Computing
  • Motivation for Multi-Cloud
  • Cloud Challenges
  • Cloud Use Cases
  • Cloud Service Usage
  • Public Cloud growth in 2020
  • Public Cloud – Growth expected in 2021

Market Sizing

  • SA Cloud Computing market sizing estimate
  • SA Infrastructure as a Service Market Sizing
  • SA Platform as a Service Market Sizing
  • SA Software as a Service Market Sizing

Hyperscaler Profile

  • Global Cloud Competitive Positioning
  • AWS
  • Microsoft
  • Google Cloud
  • Oracle
  • Huawei
  • VMWare

Selected Cloud Channel Profiles

  • Local Cloud Industry Dynamics
  • BCX
  • Dimension Data
  • Altron
  • Synthesis
  • Siliconsky
  • Tarsus on Demand
  • First for Cloud

Cloud Regulation & Governance

  • Protection of Personal Information Act
  • SARB regulations
  • General Data Protection Regulation (GDPR)
  • United States Cloud Act


Research team

The study is led by Clinton Jacobs, Senior IT Sector Analyst.  The BMIT team has extensive sector experience in this field, having conducted multiple studies related to both IT security services in South Africa and the nature of business customers and related IT markets and industry developments.

Deliverables and format

  • PDF PowerPoint format
  • Clients are also entitled to a presentation/workshop in Johannesburg (may be combined with other topics at BMIT’s discretion)

Further information

For further information and details on how to subscribe to this research please contact Anita Mathews on 011 540 800 |082 466 2317 |