IT Services Market

SA IT Services Market

Research Objectives

  • Investigate major trends, key drivers, and challenges.
  • Determine the size of the IT services market
  • Provide a future outlook and market forecast.
  • Rank and profile the leading players


  • The base year for sizing is 2022.
  • Questionnaires were sent out to large South African IT services providers during Q3/2023.
  • Extensive secondary research was conducted on annual reports of IT services providers as well as other relevant information in the public domain.
  • The IT services market sizing was modelled

Table of Contents

  • Summary
  • Report objectives and methodology
  • IT services taxonomy – service areas
  • IT Services Definitions
  • IT services taxonomy – IT stack
IT Services Market Trends
  • Key IT Services market drivers
  • Key IT Services challenges
  • IT Services industry trends
  • IT Market Size
  • IT services market breakdown by service area (2022)
  • South African IT services spending by service area
  • SA IT services market by service area
  • IT services breakdown by vertical sector
  • IT Services Market Categories
  • Information Systems Consulting
  • System Integration
  • Custom Application Development
  • Maintenance, Support and Upgrade
  • Full Outsource / Multi-source.
  • Managed Services
  • Managed Hosting and Cloud
  • Cloud Enablement and Managed Services
IT Services Market Players
  • SA IT services market shares
  • Dimension Data Group
  • BCX
  • Accenture
  • EOH
  • SITA
  • Altron TMT
  • IBM
  • Alviva
  • Oracle
  • SAP
  • DXC Technologies
  • Tata Consulting Services (TCS)
  • Wipro
IT Services Market Forecast
  • Key forecast assumptions
  • IT service area category forecasts (Rm)
  • IT services market forecast

Research team

The study is led by Clinton Jacobs (Senior IT Sector Analyst). The BMI-T team has extensive sector experience in this field, having conducted multiple studies related to both IT services in South Africa and the nature of business customers and related IT markets and industry developments.

Deliverables and format

  • PDF PowerPoint format and Excel workbook.
  • Clients are also entitled to a virtual presentation/workshop (which may be combined with other topics at BMI-T’s discretion).

Related research

BMIT SA ICT Market Overview Sizing and Forecast 2023

Further information

For further information and details on how to subscribe to this research, please contact Anita Mathews on 011 540 8000 | 082 466 2317 |