Objectives and Methodology

  • Investigate major trends, key drivers and challenges
  • Determine the size of the IT services market
  • Provide a future outlook and market forecast
  • Rank and profile the leading players

The methodology of the report consisted of the following:

  • The base year for sizing is 2021
  • Questionnaires were sent out to large South African IT services providers
  • Extensive secondary research was conducted on annual reports of IT services providers as well as other relevant information in the public domain
  • The IT services market sizing was modelled

Table of Contents

  • Summary
  • Objectives
  • IT services taxonomy – service areas
  • IT services definitions
  • IT services taxonomy – IT stack
  • Key IT Services market drivers
  • Key IT Services challenges
  • IT Services industry trends
IT Market Size
  • IT services market breakdown by service area (2021)
  • South African IT services spending by service area
  • SA IT services market by service area
  • IT services breakdown by vertical sector
IT Services Market Categories
  • Information Systems Consulting
  • System Integration
  • Custom Application Development
  • Maintenance and Support
  • Managed Services
  • Managed Hosting and Cloud Services
  • Managed Hosting
  • Cloud
  • Full Outsource / Multisource
IT Services Market Players
  • SA IT services market shares
  • Dimension Data Group
  • BCX
  • Accenture
  • EOH
  • SITA
  • Altron TMT
  •  IBM
  •  Alviva
  • Adapt IT
  • SAP
  • Oracle
  • Tata
  • DXC
  • Wipro
IT Services Market Forecast
  • Key forecast assumptions
  • IT service area category forecasts (Rm)
  • IT services market forecast

Research team

The study is led by Clinton Jacobs (Senior IT Sector Analyst). The BMI-T team has extensive sector experience in this field, having conducted multiple studies related to both IT services in South Africa and the nature of business customers and related IT markets and industry developments.

Deliverables and format

  • PDF PowerPoint format.
  • Clients are also entitled to a virtual presentation/workshop (may be combined with other topics at BMI-T’s discretion).

BMIT SA ICT Market Overview Sizing and Forecast

Further information

For further information and details on how to subscribe to this research please contact Anita Mathews on 011 540 8000 | 082 466 2317 |anita@bmi-t.africa