Market focus

South Africa retail broadband market (B2B and B2C) across all access media.

Key research components

Market sizing, segmentation and forecasts, key product and pricing trends, competitive dynamics and technology and infrastructure availability. High-level review of the global market as context for local trends.


• Extensive secondary research and selected interviews with key industry players.
• Primary research extracts from large sample consumer survey.
• Bottom up and top-down analysis. Forecasting methods include exponential smoothing and cause and effect methodologies (scenario building).

Table of Contents

Taxonomy of Technologies
International Trends

• Overall trends
• Digital transformation
• Remote work trends
• FTTx penetration
• 5G’s Deployment
• LTE/5G Fixed Wireless Access
• The choice of 5G Devices
• Wi-Fi 6
• LEO/MEO Satellite Deployments
• Starlink
• Evolving Satellite Capacity
• Eutelsat Satellite Coverage Evolution

Technology Advancements

• Broadband Technology Advancements
• Blend of Competing Technologies
• 5G Deployment
• Positioning of 5G Mobile, 5G Fixed-Wireless and LTE vs FTTx
• Wi-Fi
• Very High Throughput Satellites (VHTS)
• Key network trends impact LTE, 5G and Wi-Fi networks

Local Market Trends

• Covid-19’s impact on South African telecoms
• South African readiness for 5G
• Fixed Wireless Services scenarios
• ITA for High Demand Spectrum
• Future of the WOAN
• ICASA provisional LTE/5G spectrum
• 5G coverage
• Wireless Internet Services Providers
• TVWS Spectrum

Product and Pricing Trends

• Broadband Product and Pricing Trends
• Residential Broadband
• Innovative Fixed Wireless Products
• Innovative Fibre Product
• Disruptive Trends
• Competition in FTTB
• FTTB Wholesale price benchmarking
• GPON price benchmarking

Market Sizing and Forecast

• Broadband Market Sizing and Forecasts – Overview
• Rollout of access fibre in both the residential and business segments
• Broadband penetration numbers
• FTTH penetration growth
• 5G
• Fixed wireless services
• Broadband connections
• Blended ARPUs
• Residential broadband connections
• Business connections

Competitive Analysis

• Overview
• Broadband Value Chain
• Broadband Value Chain – Industry Concentration

B2B Fixed ISP (Overlay)

• BCX and Telkom SMB
• Dimension Data
• Vox Telecom
• Vodacom Business
• Liquid Intelligent Technologies SA

B2C Fixed ISP (Overlay)

• Telkom Internet
• Afrihost
• Vodacom
• Vox Telecom
• Webafrica

Mobile Broadband (fixed-mobile routers)

• Vodacom
• Telkom Mobile
• rain
• Cell C

Digital Lifestyle Survey 2021 (selected results)

• Survey Methodology
• Primary Home Internet Access
• Monthly Internet Spend
• Home Internet Cap
• Home Internet Speed by Primary Internet
• Home Internet Upgrade Intention

Deliverables and format

• PDF PowerPoint format and excel workbook
• Clients are also entitled to a one-hour online workshop.

Related research

• BMIT GeoBroadband programme: a quarterly GIS tracker of fibre by geographic location across South Africa.
BMIT Digital Lifestyle Measure2021 consists of a large sample survey of urban internet active consumers.

Further information

For further information and details on how to subscribe to our research services, please contact Anita Mathews on 011 540 8000 | 082 466 2317 |