Market focus

South African retail broadband market (B2B and B2C) across all access media.

Key research components

Market sizing, segmentation and forecasts, key product and pricing trends, competitive dynamics and technology and infrastructure availability. High level review of global market as context for local trends.


  • Extensive secondary research and selected interviews with key industry players.
  • Primary research extracts from large sample consumer survey.
  • Bottom up and top-down analysis.  Forecasting methods include exponential smoothing and cause and effect methodologies (scenario building).

Table of Contents

  • Introduction
  • Taxonomy of Technologies
International Trends
  • Overall trends
  • Remote work trends
  • Fibre
  • Household broadband penetration
  • Africa
  • 5G’s deployment
  • 4G and 3G
  • 5G subscriptions in Sub-Saharan Africa (SSA)
  • LTE/5G Fixed Wireless Access
  • Private mobile networks (PMRs)
  • Wi-Fi 6
  • Television White Spaces (TVWS)
  • LEO/MEO satellite deployments
  • Starlink
  • Additional constellations
  • ViaSat
Technology Advancements
  • Broadband Technology Advancements
  • Competing Technologies
  • GPON
  • 10G PON
  • 5G – ITU IMT-2020
  • 5G Deployment
  • The evolution of 5G
  • The choice of 5G devices
  • Wi-Fi
  • Very High Throughput Satellites (VHTS)
Local Market Trends
  • Remote work trends
  • ‘Zoom town’ migration
  • Mobile operators
  • 5G fixed wireless service provision
  • 4G and 5G Coverage
  • Further expansion of 5G
  • Broadband coverage
  • Fixed-LTE and fixed-5G
  • BMIT’s spatial analysis
  • Operators
  • Households’ monthly internet spend
  • FNOs
  • Vuma & Vuma Key pilot areas
  • Isizwe (PayGoZo)
  • PayGoZo’s Wi-Fi service
  • Ilitha
  • The role of Wi-Fi
  • WISPs
  • WISPs technology options
  • TVWS rural deployment
Product and Pricing Trends
  • Broadband Product and Pricing Trends
  • Residential Entry Price points
  • Emerging uncapped (or ‘quasi-uncapped’) services
  • Next generation Fixed Wireless product: MTN / Supersonic ‘Air Fibre’
  • Fibre with Wi-Fi enabled ONT
  • Disruptive trends: Business Broadband
  • Competition in FTTB
  • BitCo’s Dedicated Corporate Fibre prices
  • BitCo’s Broadband Fibre Internet services
Market Sizing and Forecast
  • Broadband Market Sizing and Forecasts – Overview
  • The base of broadband connections overall forecast
  • Telkom’s migration away from copper access
  • Primary Home Internet Access Type
  • Residential Fibre and Fixed-LTE/5G Uptake vs Projected Feasibility and Potential Feasibility
  • Rollout of access fibre in both the residential and business
  • New FTTH cohorts
  • FTTH rollouts
  • Forecast scenario 5G
  • Residential Fixed-mobile and Fixed-5G scenarios
  • Blended ARPUs – Residential and Business
  • Forecasts CAGR in residential broadband connections
  • Forecast of business connections and revenue
  • Microwave fixed wireless services
Competitive Analysis
  • Overview
  • Broadband Value Chain
  • Broadband Value Chain – Industry Concentration
B2B Fixed ISP (Overlay)
  • BCX and Telkom
  • Dimension Data
  • Vox Telecom
  • Vodacom Business
  • Liquid Intelligent Technologies SA
B2C Fixed ISP (Overlay) Summary
  • Telkom Internet
  • Afrihost
  • MWEB
  • Vodacom
  • Vox Telecom
  • Webafrica
Mobile Broadband (fixed-mobile routers)
  • Vodacom
  • MTN
  • Telkom Mobile
  • rain
  • Cell C
Digital Lifestyle Survey 2022 (selected results)
  • Survey Methodology
  • Primary Home Internet Access Type
  • Primary Home Internet Access
  • Monthly Internet Spend
  • Monthly Internet Spend by household income
  • Home Internet Upgrade Intention

Deliverables and format

  • PDF Power Point format and excel workbook
  • Clients are also entitled to a one-hour online workshop.

Related research

Further information

For further information and details on how to subscribe to our research services, please contact Anita Mathews on 011 540 8000 | 082 466 2317 |